Finding support following a Dementia diagnosis can be difficult. We have listed some useful resources below that may help, but if you need additional support please contact AAD at 

NorthStar Dementia Ltd.

NorthStar is owned and managed by Marie Fay, Occupational Therapist (OTR, DRS). A local leader in the field of Dementia care in Bermuda. A Masters level therapist, she brings over 18 years of clinical experience supporting individuals with dementia to continue living life to the fullest. Having been personally touched by dementia, Marie has made it her goal to assist her clients with successfully aging at home with the support of their family caregivers to reduce the overall cost and burden of care for this vulnerable population. NorthStar offers evidence-based care consultation, dementia education and support services for clients and caregivers. For more information please contact: 

Marie Fay, OTR, DRS
(441) 704-0387 

Private Care Help

Bermuda has several private organizations from which you can hire caregivers. Rates range from around $25 to $45 per hour.

Before hiring a caregiver, be sure to ask the agency if the candidate works for other organizations, or if they are solely working for that company. AAD has found that some employees hold down two or more jobs, with care agency work acting as supplemental income. Make it a priority to find out details of your caregiver’s work hours to ensure they enter your home fresh, rested and ready to provide the best care possible. Ask to see references and ask what knowledge or experience they have about caring for someone with dementia. Lastly make sure they are personality fit with your loved one. 

Bermuda At Home Services (BAHS)

Caregiving services for seniors and children, plus cleaning services.
Owner – Josephine Bean
(441) 541-2247

Atlantic Caregiving

Rates range from $34.00 – $45.00 per hour. The assessment fee is $50.
(441) 292-9690

BZ Limited

Adult care – offering assistance with personal care task, meal preparation, transportation and more. Day and night care available.
Free Consultation
(441) 5364320

Healthcare Services

Assists those in the healthcare industry streamline their business and become more efficient with their operations and customer service along with Concierge nursing/home care for patients. 3 hour to 24hour packages available.
Contact Claire McDevitt
(441) 336-3604

Finding a good Dementia Care Home

Memory care is a distinct form of long-term care designed to meet the specific needs of a person with Alzheimer’s disease, dementia or other types of memory problems. Before you choose a memory care option, you may want to compile a list of questions that cover your concerns about your loved one’s care, comfort and safety. Here are a list of questions you should ask when visiting a potential home:

  • What type of Dementia care training have the staff received?
  • Is the home Licensed to care for someone with Dementia (Please refer to the Government regulations for Care homes…)
  • What is the monthly rate for housing and care? What services does that rate include?
  • Are rooms private or semi-private?
  • What level of personal assistance can residents expect?
  • What is the policy for handling medical emergencies?
  • How is the community secured?
  • What meals are provided? Are special dietary requests accommodated?
  • How often are housekeeping and laundry service provided?
  • What programs (exercise, physical therapy, social and other activities) does the facility offer? And how often are residents taken out of the building?
  • Does the facility accommodate special care needs, such as diabetic care andmobility issues
  • What is the ratio of staff to residents during the day/night?
  • How many hours do staff work as a shift?
  • Does the home operate cameras inside to check on potential physical and sexual abuse?
  • How does the facility communicate with families about a resident’s well-being?
  • Does the home have it’s own Doctor or will the person’s own GP still be in charge of their medical needs.

There should be no visitation restrictions for families. If there is that should be considered a Red flag.

There should also be no requirement to provide things like food or depends (and other hygiene products)

Finding a good Dementia Care Home: A guide for you and your loved one” >> DOWNLOAD  by The Dementia Training Company

Other Useful Contacts 

GPS Tracking Devices
Dwain Smith with ICSS – 295-4277 or

Ageing and Disability Services
Ageing and Disability Services (ADS) of the Ministry of Health provides a range of services to address the needs of seniors and persons with disabilities.

WindReach Bermuda
WindReach Bermuda celebrates all abilities, with a day program for seniors. Contact Cheree Wade at or call 238-2469 extension 210.

Final Steps Bermuda
Making meaningful choices now for the end of life. Learn more.